Your privacy is not an afterthought at pkr565 — it is built into the foundation of how we operate. This Privacy Policy explains in plain terms exactly what personal information pkr565 collects from players in Pakistan, how that information is used, who it may be shared with, how long it is kept, and what rights you have over your own data at every stage of your pkr565 experience.
These are the principles that guide how pkr565 handles every piece of personal information entrusted to us by our Pakistani players.
pkr565 only collects personal data that is strictly necessary for account operation, payment processing, identity verification, and legal compliance. We do not collect data for its own sake, and we never gather more than we need.
pkr565 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used only to operate your account and meet our regulatory obligations.
All personal data stored on pkr565 servers is protected by AES-256 encryption at rest and TLS 1.3 in transit. Payment credentials are tokenised and never stored in raw form on our platform infrastructure.
pkr565 honours your right to access, correct, port, and erase your personal data. Requests are processed within 30 days of receipt. You can exercise any of your data rights by contacting our support team directly.
pkr565 does not hold your data indefinitely. Each category of personal data has a defined retention period based on legal requirements and operational necessity. Data is securely deleted once the retention period expires.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, pkr565 will notify affected players promptly and report the incident to the relevant regulatory authority within the timeframes required by applicable law.
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pkr565 ("we", "us", "our") is the operator of the online gaming and sports betting platform accessible at pkr565.com. pkr565 is an internationally licensed gaming brand offering casino games, live dealer products, sports betting (including cricket, PSL, and international sporting events), slot games, and fishing games to players globally, with a primary focus on serving the Pakistani market.
For the purposes of applicable data protection legislation, pkr565 acts as the data controller in respect of personal data collected through the pkr565 platform. As data controller, pkr565 determines the purposes and means of processing your personal information and is responsible for ensuring that processing is carried out in accordance with this Privacy Policy and applicable law.
pkr565 collects personal data through several channels: directly from you when you register, make deposits or withdrawals, contact support, or interact with our promotional offers; automatically through your use of the platform; and in limited cases from third-party service providers engaged for verification purposes.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, photograph | Provided by you; KYC provider |
| Contact Data | Mobile number, email address, residential address (city, province) | Provided by you |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details, USDT wallet address, transaction history | Provided by you; payment processors |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Collected automatically |
| Usage Data | Games played, bets placed, win/loss records, session duration, feature interactions | Collected automatically |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Provided by you |
| Marketing Preferences | Opted-in channels (SMS, email), promotion redemption history | Provided by you; collected automatically |
pkr565 uses your personal data only for the purposes described below. We do not use your data for any purpose incompatible with the reasons for which it was collected without first obtaining your consent or as otherwise required by law.
pkr565 processes your personal data on one or more of the following legal grounds depending on the specific processing activity:
pkr565 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the specified purpose:
pkr565 uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, maintain session security, and where consented, to deliver relevant promotional content. The following categories of cookies are used on pkr565:
pkr565 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | AML / KYC regulatory requirement |
| Financial Transaction Records | 7 years from transaction date | Financial recordkeeping obligation |
| Betting & Gaming History | 5 years from the date of each bet | Licensing condition; dispute resolution |
| Support Communications | 3 years from case closure | Legitimate interest; dispute resolution |
| Technical / Log Data | 12 months | Security monitoring; fraud detection |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised data may be retained for statistical and analytical purposes indefinitely.
pkr565 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:
As a pkr565 player, you have meaningful rights over your personal data. pkr565 is committed to honouring these rights promptly and without unnecessary barriers. You may exercise any of the rights below by contacting our support team at .
Request a copy of the personal data pkr565 holds about you, along with information on how it is processed and shared.
Request correction of any inaccurate or incomplete personal data held on your pkr565 account at any time.
Request deletion of your personal data where it is no longer necessary, consent has been withdrawn, or processing was unlawful — subject to legal retention obligations.
Request that pkr565 limits the processing of your data in certain circumstances, such as while an accuracy dispute is being resolved.
Receive your personal data in a structured, machine-readable format and transfer it to another controller where technically feasible.
Object to processing based on legitimate interests, including direct marketing. Objections to marketing take immediate effect upon receipt.
pkr565 strictly prohibits the use of its platform by any person under the age of 21. This is not only a legal and licensing requirement but a core commitment of pkr565's responsible gaming programme.
pkr565 does not knowingly collect or process personal data belonging to individuals under 21 years of age. Age verification is a mandatory step in the registration and KYC process. Where pkr565 discovers that personal data has been collected from an underage individual, that data will be deleted immediately and the account permanently closed.
pkr565 operates internationally and may transfer your personal data to servers or processors located outside Pakistan. Where such transfers occur, pkr565 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.
Safeguards used for international transfers may include contractual clauses that impose data protection obligations on the receiving party, transfer only to jurisdictions with adequate data protection frameworks recognised by relevant authorities, and technical measures such as end-to-end encryption that protect data regardless of the jurisdiction in which it is stored or processed.
pkr565 may send you promotional communications about bonuses, new games, cricket betting markets, PSL special offers, and other pkr565 features — but only where you have given your explicit consent to receive such communications at the time of registration or subsequently through your account settings.
pkr565 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable laws, regulatory requirements, or platform features. The "Last Reviewed" date at the top of this page indicates when the most recent update was made.
Where changes are material — meaning they significantly affect your rights or how your data is used — pkr565 will notify registered players via email or a prominent notice on the platform at least 14 days before the changes take effect. Minor clarifications or administrative updates may be published without advance notice.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how pkr565 has handled your personal data, please reach out to our support team. We aim to resolve all privacy-related enquiries fairly and promptly.
You can contact pkr565's data support team at:
If you are not satisfied with pkr565's response to your privacy complaint, you have the right to escalate your complaint to the relevant data protection or gaming regulatory authority in your jurisdiction. pkr565 will cooperate fully with any such regulatory enquiry.
pkr565 protects your personal data with enterprise-grade security so you can focus on what matters — cricket betting, live casino, slots, and fishing games with instant PKR payouts via JazzCash and EasyPaisa.